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The Protocole review

By Derek Olsson ·

Named clinical group and pharmacy, but an unresolved initiation fee

Sermorelin and NAD+ each show $249 per four-week supply. The Terms also mention a one-time initiation fee without giving its amount on the public product pages.

Price verified

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The verdict

The Protocole gives shoppers concrete product details alongside its wellness positioning: a named clinical group, a named pharmacy, vial contents and visible four-week supply prices. Its $85 video consultation offers a defined 45-minute conversation, with that fee credited toward an order if you proceed. The financial picture is less settled. The Terms describe an initiation fee and separate medication purchases, while the public product cards do not establish a complete renewal bill. Cancellation wording is also inconsistent between the homepage and refund policy. It merits comparison for clinician-supervised sermorelin or NAD+, provided the full charge and cancellation cutoff are settled before you pay.

The Protocole isn't on any of our comparisons yet. The providers we compare in this category are on our recovery-peptide provider hub. Nothing on this page is a performance claim — see the BPC-157 evidence review for what the treatment does and does not do.

Alternatives to The Protocole

Other providers we work with. Compare prices before you sign up anywhere.

Who it is for, and who it is not

A good fit if

  • You want the clinical practice and dispensing pharmacy identified publicly
  • You want to see vial contents and concentration before discussing treatment
  • You want an optional 45-minute video consultation with a stated price
  • You want to compare sermorelin, NAD+, glutathione and metabolic programs in one place

Look elsewhere if

  • You need the four-week product price to establish the entire ongoing bill
  • You need cancellation available until the moment a package ships
  • You want guaranteed training, energy or body-composition results
  • You want to buy prescription products without a clinical evaluation

What it actually costs

What they advertise

A four-week supply is advertised at $249 for sermorelin, $249 for NAD+, $199 for glutathione, $279 for semaglutide and $329 for tirzepatide. Separate GLP-1 microdose cards show $179 for semaglutide and $229 for tirzepatide.

What you actually pay, month to month

The public product pages establish four-week supply prices, not a verified calendar-month renewal total. The Terms mention a one-time initiation fee with medications sold separately, but do not state its amount. A complete initial and recurring quote is needed before the advertised product figures can be treated as all-in costs.

The commitment trap

Four weeks is 28 days. The product price should not be assumed to cover a calendar month or an undisclosed initiation fee; neither a recurring discount nor a billing cadence is established by these public cards.

Money you will meet later

  • An optional 45-minute video consultation costs $85; the seller says it is deducted from an order if you proceed
  • The Terms describe a one-time initiation fee but do not publish its amount
  • If the clinician does not approve treatment after review, the refund policy promises a full refund of any payment made
  • Refund eligibility generally ends once clinical review and fulfillment preparation begin, earlier than the homepage's cancel-before-shipping description
  • Damaged, defective or incorrect orders must be reported within 48 hours of delivery; approved refunds normally take five to ten business days

Prices come from The Protocole's own website and can change without notice — confirm before you buy. Work out what a vial actually gives you with our peptide dose calculator.

What is included

Compare the total cost, including fees and any minimum commitment. Here is what The Protocole bundles in, and what it does not.

Clinician consult

Arora Health & Aesthetics conducts the clinical evaluation and makes prescription decisions

The optional $85 video visit is separately priced and credited if you order; do not assume that the product card includes that 45-minute visit or that every treatment requires buying it.

Bloodwork / labs

The product FAQ says prescriptions follow review of intake and labs if required

It does not identify a universal included panel, testing charge or repeat-lab schedule. Ask which tests are required for your proposed treatment and whether their cost sits outside the product price.

Follow-ups and dose changes

The seller directs patients with side effects or missed doses to the care team

It does not promise a fixed number or schedule of follow-up appointments on the product pages. Discuss monitoring and the next clinical review before buying several treatments together.

Human support

A concierge contact and phone support are published

The refund page gives billing support a target of one business day for replies. That is a response target, not evidence of continuous clinician availability or an included dietitian or training program.

Injection supplies

The sermorelin page lists a 5 mL vial containing 15 mg at 3 mg/mL

NAD+ lists 1,000 mg in 10 mL at 100 mg/mL. Both specify refrigerated storage at 36–46°F, no freezing and protection from light. Vial content is not a personalized dosing instruction or a guarantee that every prescription uses that vial.

Shipping

The site describes discreet delivery

The public pages reviewed do not establish one universal delivery fee or guaranteed transit time. The refund policy says shipping fees are nonrefundable and confirmed lost shipments will be reshipped at no additional cost.

Pharmacy, labs and oversight

The pharmacy

The homepage names VialsRX as the compounding and dispensing pharmacy. The Terms identify Arora Health & Aesthetics, LLC as the clinical practice and PeptideCo, Inc. as the platform business, with medications compounded by licensed 503A pharmacies. These are separate roles. Ask for the dispensing pharmacy on your actual prescription and the documentation supporting its testing claims.

Oversight

The seller directs patients with side effects or missed doses to the care team. It does not promise a fixed number or schedule of follow-up appointments on the product pages. Discuss monitoring and the next clinical review before buying several treatments together.

Compounded peptides are not FDA-approved products, and a 503A pharmacy compounds for a named patient while a 503B outsourcing facility manufactures in batches under CGMP. Neither is a quality guarantee on its own — a named facility is simply a fact you can check, and an unnamed “partner pharmacy network” is not. Our guide to verifying a certificate of analysis covers what to ask for.

Where you can get it

The Terms say licensed providers serve all 50 U.S. states, while qualifying availability by service and local requirements. The homepage similarly describes VialsRX availability through affiliated providers. Neither statement guarantees that every product is available in every state or to every applicant.

The honest cons

The part they would rather you skipped

The homepage allows canceling or changing an order before shipment, but the refund policy brings the cutoff forward to clinical review and fulfillment preparation. The Terms also describe a one-time initiation fee absent from the product prices. Those are consequential gaps for a service selling personalized, generally nonreturnable medication: confirm the total due, when work starts and which charges remain refundable before submitting an order.

  • A one-time initiation fee is described without a public amount
  • Four-week supply cards do not establish a calendar-month renewal total
  • The homepage and refund policy give different cancellation cutoffs
  • Once clinical review and preparation start, refunds are generally unavailable
  • The 48-hour damaged-order reporting window is short
  • Product testimonials do not establish predictable recovery or longevity outcomes

Weigh these trade-offs against the costs, care and terms above. For questions to ask before enrolling, see our vendor red-flags guide.

Similar providers

Side by side: our recovery-peptide provider hub · Every provider we review →

Read this before you buy

A provider comparison is half the decision. The other half is whether the compound does anything for you at all — and whether it is allowed where you compete. Growth-hormone secretagogues are banned in tested sport, year-round, and a prescription does not change that.

Visit The Protocole All provider reviews

Provider offers and terms are based on The Protocole's public information. Other sources, where used, are identified in this review. Prices and terms change without notice — confirm on The Protocole's site before you buy. Provider names and logos on this page identify the company under review; their use does not imply endorsement, sponsorship or affiliation. This page is informational and not medical advice; compounded peptides are not FDA-approved, and growth-hormone secretagogues are banned in tested sport year-round. See our disclosure and editorial policy.